We are proud to have been awarded ISO 9001 certification, an internationally recognised standard that ensures services meet the needs of clients through an effective quality management system.
Our decision to work towards ISO 9001 accreditation demonstrates our commitment to providing a high-quality and consistent service to our clients and our ongoing investment in technology, development, processes and procedures. To become ISO 9001 compliant, Wm Spence underwent an evaluation process that included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformance’s.
Although we pride ourselves on our quality procedures this accreditation gives us a structure and measure to ensure the standards we set ourselves are being met and to always have continual improvement.
Well done to the team and a big thank you to John Igoe from Appris for his invaluable input.
Had a phone call from one of our customers requiring 1500mm dia heavy gauge ducting, required urgently for one of their projects. The timescales were a little tight but our highly skilled sheet metal workers not only produced a quality product but managed to get them completed on time.
Well done everyone, another satisfied customer.
Following a rather hurried telephone introduction and a brief meeting, Mary a renowned local garden designer (Mary Swan Gardens) managed to convince General Manager Mike Bowen to do the unthinkable, to make and donate an elaborate screen for a show garden at no cost!
Mike recalls, it was nearly the shortest telephone call in history, having had to sit down and refrain himself from spluttering “You want us to do this for nothing”? Mary then went on to unveil her plans for the garden, showing Mike impressive artist impressions and explaining the planting and why the screen would be so important. Mary also explained following the RHS Show at Chatsworth her desire to donate the garden to Charity. How could Wm Spence say no?
With help from like minded business men Martin Clarke MD at Premier Laser Tube Ltd who kindly tube lasered all the posts and Patrick Devaney owner of Tricolour Coatings Ltd who Powder coated the panels we set out on our adventure.
From inception to delivery inside 3 weeks and after numerous site visit’s and consultations with Mary we found ourselves with all the work done and one very happy customer. We think you will agree the results are spectacular.
The results in fact were so spectacular the garden was subject to its own featured slot on BBC2 Gardeners World coverage of RHS Chatsworth, well worth a watch on BBC iplayer if it’s still available.
Although this is hopefully not the end of the story could we all here at Wm Spence offer our utmost congratulations to Mary Swan Gardens on your amazing achievement on receiving an RHS Gold medal for your Show Garden “Turning point” at RHS Chatsworth 2018. For Wm Spence it has been a privilege to play a small part in such a wonderful work of art, we look forward to our next project together.
Following 12 months of major changes and investment Wm Spence has now increased both its folding and Laser capacity, giving our customers not only greater accuracy and throughput but also in many cases a significant cost saving.
We can now boast a fully automated 6Kw Bystronic Fiber laser with the extra benefit of a 4×2 meter cutting bed putting us at the forefront of this competitive industry, “Give us a try you may just be surprised”.
On the back of our new laser we have bought a new Bystronic Expert 40 press brake which also complement our existing 4Mtr 200 tonne Bystronic Expert, with its impressive accuracy and processing speeds we can now be your one stop cutting and folding shop.